Do I have to sign up? Do free users have limits?

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Support
  • Updated

Signing up is not required to use our platform- however, anonymous users will not have access to all of the service's perks, and we highly recommend creating an account!

Benefits of creating a free account:

  • All the videos you upload in one place, anywhere, on any device.
  • Videos are stored for 90 days, instead of being archived after 24 hours.
  • Ability to edit a video after browsing data has been cleared.
  • Your videos won't be lost if you get a new device, move locations, etc.

Limits for free users:

  • File Size + Video Length

    Users on our free plan can only upload videos with a maximum file size of 250 MB and a duration of 10 minutes. Pro users can upload videos of any file size and duration. 

  • Storage

    Videos uploaded by free users are automatically deleted after 3 months (90 days), but our Pro users' videos are only deleted upon request.

For the reasons listed above, we highly recommend signing up!

Questions? Please visit our Support Center at streamableapp.zendesk.com for further assistance!

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